24/7 Support
We're Here When You Need Us
Always Available, Always Responsive
At Hiresome, we believe that great software deserves great support. Our dedicated support team is available 24/7 to help you with any questions, issues, or feature requests. With an average response time of less than 30 minutes and 99.9% uptime, you can count on us to keep your recruitment running smoothly.
Key Features
🕐24/7 AvailabilityOur support team is available around the clock, 365 days a year. Get help whenever you need it, day or night.
⚡<30 Min Response TimeAverage response time under 30 minutes. We prioritize your questions and get back to you fast.
✅99.9% UptimeEnterprise-grade reliability with 99.9% uptime SLA. Redundant systems ensure your ATS is always available.
💬WhatsApp SupportGet instant support via WhatsApp. Quick answers to your questions right from your phone.
📞Phone SupportSpeak directly with our support team. Sometimes a conversation is the fastest way to resolve issues.
📧Email SupportSend detailed questions via email with screenshots and get comprehensive responses from our team.
Customization & Feature Requests
We don't just fix bugs—we help you succeed. Need a custom workflow? Have an idea for a new feature? Our team works closely with you to understand your unique requirements and implement customizations that fit your recruitment process perfectly.
🎨 Custom WorkflowsTailor Hiresome to match your exact recruitment process with custom stages, fields, and automations.
🚀 Feature Requests WelcomeGot an idea? We listen. Many of our features come directly from customer feedback.
🔧 Technical IntegrationNeed to integrate with your existing tools? We'll help you set up custom integrations.
📊 Custom ReportsRequest custom reports and analytics dashboards tailored to your specific metrics.
Our Commitment
24/7Support Available
<30Min Response Time
99.9%Uptime SLA
3Support Channels